Please join us for the RCMAR CHIME Methods Seminar on
Monday, January 23, 2023, 3:15-4:15 pm PDT Live Streaming
or call (669) 900 6833; Meeting ID: 935 7382 7324
Using CAHPS to Examine Health Equity in Patient Experience: CMS Applications
CAHPS surveys ask patients to report on their experiences with a range of healthcare services at multiple levels of the delivery system. CAHPS surveys are administered in a variety of settings and by a variety of entities, including by the Centers for Medicare and Medicaid Services (CMS) as part of their public reporting and reimbursement programs. This presentation will discuss findings, survey methods, and reporting strategies for CAHPS survey data in CMS applications that are intended to advance healthcare equity by broadening participation in patient experience surveys and by identifying and highlighting disparities in patient experience.